I helped set up their CCTV system and IT infrastructure, so I know they have everything under control “digitally” as well. When I was there as a customer, what I appreciated most was the transparency—photos of parts, progress updates, clear timelines. This is how I imagine a 21st-century service: not just turning wrenches, but communication too.
My relationship with this service is simple—whenever anything comes up with a car in our family, DBService is the first choice. I was there back when the cables were still being pulled and the first brackets were being drilled in, so I know exactly how much work goes into it. And that shows in how they treat customers: no “quick-and-dirty” jobs, but a well-thought-out system. I got my car back clean, with a clear summary of what was done, and most importantly—no unpleasant surprises in the price.
I got to know the guys through a joint project related to the building where we’re based. When I saw how much energy they put into the details (from lighting to labeling the zones in the workshop), it was clear to me this wouldn’t be a “garage-style” service. I brought my car here after a minor accident and the result pleasantly surprised me—nothing rattles, nothing vibrates, the paint matches perfectly, and the alignment is spot on. You can tell they’re not afraid of bigger repairs, not just oil changes.
I’m not really a petrolhead—I see a car more as a tool. That’s why I appreciate even more that they explained everything to me in plain language, not just technical terms. I came in for a routine service and left feeling like I genuinely understood what was done to the car and why. Plus, the waiting area is nice, the Wi-Fi works, the coffee is good—an ideal combination for me.
This is a service shop I’ve followed from an empty warehouse to a fully finished facility. When they opened, I brought our company van in for a complete inspection. The mechanics went through the vehicle point by point, flagged a few things that could cause trouble down the line, and предложили a repair plan so it wouldn’t hit the budget too hard. It’s a “business owner to business owner” approach—they know the vehicle mainly needs to keep running, not sit in the shop for a week.
I helped them with graphics and the website, so I spent quite a bit of time both in the workshop and in the office. Then the time came when I entrusted them with my own car. And here I have to say—they were just as fair with me as they would be with a customer they didn’t know. No “we’ll figure it out somehow,” but a clear breakdown of what costs what, what’s a priority, and what’s just a recommendation. I like that they keep it professional even though we know each other personally.
As a supplier of equipment, I get to see a lot of service shops across the country. What stood out to me here was that from the very beginning they focused not only on machines, but especially on processes and customer comfort. When I later brought my own car in, that was confirmed at every step—from booking to diagnostics to handover. A modern approach, but without that “corporate” coldness. Simply a pleasant place you’re not afraid to come back to.
The guys at DBService are my friends, but I’ll be completely honest in this review—if it were no good, I’d be the last person to write them fake praise. I came in for an oil change and an undercarriage check because the car has seen some years. Everything was calm and straightforward, and they explained what makes sense to deal with right away and what can wait. No pressure into unnecessary repairs. So yes, I recommend them even to people I care about—and that says a lot.
I have a bit of an “emotional stake” in this shop—I helped get the project off the ground and saw all those late-night shifts during the workshop build-out. That made me even more curious to see how they'd handle a regular customer. I brought our family car in for a bigger service, and I have to say they made me happy—no evasiveness, everything explained, a clear price, photos of the old parts. You can feel it's not just another quick-service place, but a project backed by real people and their characters. Thumbs up from me.
I like to say the guys at DBService are “a shop born out of an obsessive need to do things properly.” I’ve seen them focus on things others would just wave off—what the waiting area will look like, how the customer will move through the workshop, how readable the parking signage will be. When I later came in as a customer, everything was exactly as intuitive as we’d once talked about. The car was fixed, the timing was kept, and the price matched what we agreed. For me, it’s a shop that doesn’t have to worry about demanding customers.
I won’t pretend I’m unbiased—I helped them from the very beginning as a consultant. But that’s exactly why I know this isn’t some quick “one-year” project; it’s a long-term thing. When I left my car there for a full service, it was more of a real-world test against all the plans we’d talked about. And it worked. All the processes ran smoothly, and no one had to improvise at the last minute. The result? The car runs great, and I’m genuinely happy that what we once sketched out on paper is actually alive.
I know the team behind this shop from various previous projects, and I’ve always enjoyed how strongly they insist on the details. In a car service center, you can see it at every step—signage, cleanliness, organization. I brought my car here for a more substantial suspension job. Everything went according to plan, they kept me updated throughout, and there were no “missing” parts or confusion. It feels more like a service center in a larger German city than “somewhere on the outskirts.”
I was looking forward to the opening of the shop almost as if it were my own project—sometimes I helped out, sometimes I just brought coffee. When my turn came and I brought in my car, I was genuinely curious. The diagnostics were quick, and they found a few things I suspected but hadn’t addressed. We agreed on a sensible repair plan—nothing extra. I like that they don’t try to “squeeze” a customer on the first visit, but instead build a long-term relationship.
As a neighbor from the business next door, I was able to watch their preparations day by day. When they opened, I sent my wife’s car there for service. She came back smiling and said they treated her normally—no condescension, no complicated jargon. For me, that might be more important than anything else: knowing how to deal with people. Their technical side is top-notch, but it’s the human approach that makes them a shop I’m happy to recommend.
I’m more of an “IT guy than a car guy,” so I don’t really understand engines. That’s exactly why it matters to me who I entrust my car to. I got to know DBService through a collaboration on their booking system, and when I saw how deeply they dove into the details there, I figured I’d give them a try with my car too. No regrets—they explained everything to me, didn’t push anything extra, the car drives better, and I finally feel like I have “my” go-to service shop in Prague.
I helped set up their CCTV system and IT infrastructure, so I know they have everything under control “digitally” as well. When I was there as a customer, what I appreciated most was the transparency—photos of parts, progress updates, clear timelines. This is how I imagine a 21st-century service: not just turning wrenches, but communication too.
My relationship with this shop is simple—whenever anything car-related comes up in our family, DBService is the first choice. I was there back when the cables were still being pulled and the first brackets were being drilled in, so I know exactly how much work went into it. And that shows in how they treat customers: no “quick-and-dirty” work, but a well-thought-out system. I got my car back clean, with a clear summary of what was done, and most importantly—no unpleasant surprises in the price.
I got to know the guys through a joint project connected to the building where we’re based. When I saw how much energy they put into the details (from lighting to marking the zones in the workshop), it was clear this wouldn’t be a “garage-style” operation. I brought my car here after a minor accident and the result pleasantly surprised me—nothing rattles, nothing vibrates, the paint matches perfectly, and the alignment is spot on. You can tell they’re not afraid of bigger repairs, not just oil changes.
I’m not really a petrolhead—I see a car more as a tool. That’s why I appreciate even more that they explained everything to me in plain language, not just technical terms. I came in for a routine service and left feeling like I genuinely understood what was done to the car and why. Plus, the waiting area is nice, the Wi-Fi works, the coffee is good—an ideal combination for me.
This is a service shop I’ve followed from an empty warehouse to a fully finished facility. When they opened, I brought our company van in for a complete inspection. The mechanics went through the vehicle point by point, flagged a few things that could cause trouble down the line, and proposed a repair plan so it wouldn’t hit the budget too hard. It’s a “business owner to business owner” approach—they know the vehicle needs to be on the road, not sitting in the shop for a week.
I helped them with the graphics and the website, so I spent quite a bit of time both in the workshop and in the office. Then the time came when I entrusted them with my own car. And here I have to say—they were just as fair with me as they would be with a customer they didn’t know. No “we’ll figure it out somehow,” but a clear breakdown of what costs what, what’s a priority, and what’s just a recommendation. I like that they keep it professional even though we know each other personally.
As an equipment supplier, I get to see a lot of service shops across the country. What impressed me here was that from the very beginning they focused not only on the machines, but especially on processes and customer comfort. When I later brought my own car in, it was confirmed at every step—from booking to diagnostics to handover. A modern approach, but without that “corporate” coldness. Simply a pleasant place you’re happy to come back to.
The guys at DBService are my friends, but I’ll be completely honest in this review—if it were no good, I’d be the last person to write them fake praise. I came in for an oil change and an undercarriage check because the car has seen some years. Everything was calm and straightforward, and they explained what makes sense to deal with right away and what can wait. No pressure into unnecessary repairs. So yes, I recommend them even to people I care about—and that says a lot.
I have a bit of an “emotional stake” in this shop—I helped get the project off the ground and saw all those late-night shifts during the workshop build-out. That made me even more curious to see how they’d handle a regular customer. I brought our family car in for a bigger service, and I have to say they delivered—no vagueness, everything explained, a clear price, and photos of the old parts. You can feel it’s not just another quick-service place, but a project built by real people and their character. Thumbs up from me.
They really care about their customers here. I waited in the lounge with a coffee while they cleaned the car, including the interior. They explained everything and met the deadline.
They really care about their customers here. I waited in the lounge with a coffee while they cleaned the car, including the interior. They explained everything and delivered on time.
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